Consent
Data processing consent
This notice explains the user consent points that may apply when creating an account, using cookies, buying a plan, contacting support, or sending content to AI processing features.
1. Scope
By creating an account, using the website or application, confirming checkout, contacting support, or submitting materials for AI processing, the user consents to the processing described in this notice and the Privacy policy.
This consent is used to operate Givon AI, provide digital access, protect accounts, process payments, respond to support requests, and complete generation or editing requests.
2. Data covered by this consent
- account data such as email address, login identifiers, and account events;
- checkout and billing data such as plan, subscription status, transaction ID, and refund status;
- technical data such as IP address, device data, browser data, cookies, logs, and security events;
- support data such as messages, attachments, ticket history, and issue resolution notes;
- project materials such as prompts, uploaded references, generated images or videos, captions, audio, metadata, and export data.
3. Processing actions
Processing may include collecting, recording, organizing, storing, using, transmitting, analyzing, securing, deleting, restricting, or otherwise handling the data as reasonably needed for the service.
The service may also process derived technical or project metadata to operate generation jobs, enforce limits, investigate errors, prevent abuse, and improve reliability.
4. Cookies and similar technologies
The website and application may use cookies, local storage, and similar technologies for login sessions, security, preferences, referral attribution, analytics, checkout continuity, and product reliability.
Browser settings may restrict some cookies, but disabling required cookies can prevent account, checkout, editor, or support features from working correctly.
5. Payment processing
Card payments are processed by Freedom Pay acting as the payment gateway; it may process buyer identity, card, and transaction data to complete payments. As the seller, LLC "GIVON AI" processes invoice, tax, subscription, cancellation, and refund data.
The service receives only the payment and subscription data needed to activate access, display billing status, handle support requests, and keep financial records.
6. AI providers and service providers
Generation and editing requests may require sending prompts, uploaded references, source materials, or derived project data to AI model providers and media processing providers. The data shared is limited to what is reasonably needed to complete the requested task.
The service may also use hosting, storage, email, support, analytics, security, and monitoring providers to operate and protect the platform.
7. International processing
Providers used for hosting, storage, checkout, support, analytics, security, or AI processing may be located outside the user's country. Where this happens, data is processed for the purposes described in this notice and the Privacy policy.
8. Withdrawal and requests
The user may withdraw consent or submit a privacy request by contacting support@givon.ai.
Withdrawal does not affect processing already completed before the request was received. Some data may still be retained where required for account access, payment records, security, disputes, fraud prevention, tax, accounting, or legal compliance.